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Co-design with your customers (part 3) – Translating concepts into winning products and services
Ideation & Collaboration

Co-design with your customers (part 3) – Translating concepts into winning products and services

Most companies are lost in translation According to research the biggest challenge innovation professionals face is tran...

Co-design with your customers (part 2) – New tools to access customer experience
Ideation & Collaboration

Co-design with your customers (part 2) – New tools to access customer experience

Different ways to access customer experience The different ways of accessing experience have evolved over time. Traditio...

What is Customer Co-Creation?
Ideation & Collaboration

What is Customer Co-Creation?

Collaboration within design and market research and social science is changing. We are moving from a user-centered desig...

Provocation and Humor in Innovation: Why it is Awesome that Viagra Failed
People & Culture

Provocation and Humor in Innovation: Why it is Awesome that Viagra Failed

When it comes to art of provocation, getting it right (or in this case up) is where it’s at. Don’t think so? There are m...

Removing the disincentives to innovate
People & Culture

Removing the disincentives to innovate

It is common to see on the homepage of innovation management platforms a message from the CEO, or other senior leader in...

From I don’t know to Let’s find out: why experiments are so vital for innovation
People & Culture

From I don’t know to Let’s find out: why experiments are so vital for innovation

We are all familiar with the expressions “too big to fail” and “too big to innovate” – the former alluding to the expect...

Disruptive Innovation and the Retail Experience
The Innovation Manager

Disruptive Innovation and the Retail Experience

June was the month when disruptive innovation became headline news, thanks to a take-down of Clayton Christensen’s theor...

How to handle rewards and motivation
Ideation & Collaboration

How to handle rewards and motivation

Rewards are often considered an essential part of idea campaigns, it seems natural to give out prizes to those people wh...

Benchmarking & KPIs - how to keep your program healthy and know when it's performing well
Governance

Benchmarking & KPIs - how to keep your program healthy and know when it's performing well

"Not everything that can be counted counts, and not everything that counts can be counted." - Albert Einstein In the inn...

Design Thinking: Inspiration, Ideation and Implementation
Ideation & Collaboration

Design Thinking: Inspiration, Ideation and Implementation

Finally I am completely surrounded. I have that feeling of being somewhat overwhelmed, I can’t twist and turn anymore, i...

How to get better ideas
Ideation & Collaboration

How to get better ideas

You've got your campaigns up and running, and your communications are working, people are coming to the party. Next your...

The Mighty Middle Manager
Governance

The Mighty Middle Manager

Getting top-management support and engagement is a critical success factor for large collaborative innovation initiative...